Last Updated: September 6, 2024
Welcome to Shuchit Infotek. This Refund and Cancellation Policy outlines the terms and conditions governing refunds and cancellations for all services provided by Shuchit Infotek, including but not limited to website creation and design, SEO, digital marketing, and social media management and marketing.
1. General Overview
Shuchit Infotek operates on a prepaid basis, ensuring that we can allocate the necessary resources to deliver the highest quality services to our clients. By purchasing our services, you acknowledge and agree that there will be no refunds under any circumstances once payment has been made.
2. No Refund Policy
- All Sales Are Final: All payments made to Shuchit Infotek are final and non-refundable. Once you have purchased a service, no refund or credit will be issued, regardless of the reason for the cancellation.
- Prepaid Service: We emphasize that our services are prepaid. Upon receiving payment, our team begins working on your project, dedicating time and resources to meet your needs. Therefore, we do not offer refunds for any prepaid services.
3. Cancellation of Services
- No Refund Upon Cancellation: If you choose to cancel any service after payment has been made, you acknowledge and agree that no refund will be provided. This policy applies to all our services, including website design, SEO, digital marketing, and social media management.
- Early Termination by Client: In the event you decide to terminate a service before its completion, Shuchit Infotek will retain 100% of the fees paid. There will be no partial refunds or credits issued for unused portions of the service.
- Service Suspension or Termination: Shuchit Infotek reserves the right to suspend or terminate services without notice if any terms of the agreement are violated by the client. In such cases, no refund will be provided.
4. Project Delays and Modifications
- Client-Induced Delays: If a project is delayed due to client actions or inactions (e.g., delayed feedback, failure to provide necessary information), Shuchit Infotek reserves the right to reschedule the project timeline without any refund or credit being issued.
- Modifications After Approval: Any modifications requested after the final approval of a project may incur additional charges. No refund will be provided for services already rendered.
5. Disputes and Chargebacks
- Dispute Resolution: We are committed to providing high-quality services and addressing any concerns you may have. However, initiating a chargeback or payment dispute with your financial institution after agreeing to our terms and services will be considered a breach of contract, and we reserve the right to pursue all available legal remedies.
- Chargeback Fees: In the event of a chargeback, Shuchit Infotek reserves the right to charge an additional fee to cover any expenses incurred during the dispute resolution process.
6. Changes to this Policy
Shuchit Infotek reserves the right to modify or update this Refund and Cancellation Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically to ensure that you are aware of any changes.
7. Contact Us
If you have any questions or concerns about our Refund and Cancellation Policy, please contact us at:
Email: connect@shuchitinfotek.com
Phone: +91 9990570606